Privacy Policy

Effective Date: 05/04/2026
Business Name: Portland Residential Appraisals, Inc.
Website: www.vancres.com
Contact: admin@pdxres.com
Phone: 503-595-8840
Mailing Address: 9780 SW Shady Ln, Suite 200, Portland, OR, 97223

Portland Residential Appraisals, Inc. respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information submitted through our website, including contact forms, lead forms, quote requests, email links, phone links, and other website features. 

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide through our website, including:

  • Name

  • Email address

  • Phone number

  • Property address

  • Mailing address

  • Information about the property or appraisal assignment

  • Intended use of the appraisal, such as estate, tax, divorce, lending, litigation, planning, or other stated purposes

  • Messages, questions, attachments, or other details submitted through a website form

  • Any other information you choose to provide

We may also collect limited technical information automatically when you visit our website, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Referring website

  • Approximate location based on IP address

  • Date and time of visit

  • Cookies and similar tracking technologies

 

2. How We Use Information

We use the information we collect for business purposes, including to:

  • Respond to inquiries and appraisal requests

  • Evaluate whether we can provide appraisal services

  • Contact you about a potential or active assignment

  • Prepare fee quotes, engagement letters, invoices, and appraisal-related communications

  • Schedule inspections or consultations

  • Maintain business records

  • Improve our website, services, and client communications

  • Protect against fraud, misuse, unauthorized access, or security issues

  • Comply with legal, regulatory, professional, and appraisal recordkeeping obligations

We do not use information submitted through our website to make automated decisions that produce legal or similarly significant effects.

 

3. Appraisal Assignment Information

If you engage us for appraisal services, additional information may be collected outside the website process, including property data, ownership information, public records, market data, photographs, comparable sales information, client instructions, and other information relevant to the appraisal assignment.

Appraisal assignments may also be subject to professional standards, confidentiality obligations, client-specific requirements, and applicable law. This Privacy Policy applies to website and business information practices and does not replace any appraisal engagement agreement, certification, limiting condition, or professional confidentiality requirement.

 

4. Cookies and Website Analytics

Our website may use cookies or similar technologies to support website functionality, measure traffic, understand visitor behavior, improve the website experience, and evaluate marketing performance.

Because our website is hosted by Squarespace, Squarespace may collect certain technical and usage information when visitors interact with the site. Squarespace’s own privacy policy explains how it handles platform-related information.

We may also use third-party tools such as Google Analytics, Google Search Console, advertising pixels, form integrations, scheduling tools, or similar services. Google’s guidance for Squarespace sites notes that Squarespace includes settings for cookie banners and visitor data controls, including opt-in and opt-out banner options.

You can usually adjust your browser settings to refuse or delete cookies. Some website features may not function properly without cookies.

 

5. How We Share Information

We do not sell personal information submitted through our website.

We may share information with service providers and business partners that help us operate our website and business, including:

  • Website hosting providers, including Squarespace

  • Email and communications providers

  • Form, scheduling, or customer relationship management tools

  • Payment processors, if applicable

  • IT, cybersecurity, backup, and cloud storage providers

  • Professional advisors, such as attorneys, accountants, or consultants

  • Appraisal-related vendors or data providers, when necessary for an assignment

  • Government, regulatory, legal, or professional authorities when required or appropriate

 

If we use Square or other payment-related services, those providers may process payment and customer information under their own privacy terms. Square states that it may process customer data as a business service provider depending on how customers interact with Square services.

We may also disclose information if necessary to comply with law, enforce our agreements, protect our rights, protect the safety of others, or respond to lawful requests.

 

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business and appraisal records, resolving disputes, complying with legal obligations, and supporting professional recordkeeping requirements.

If you submit a website inquiry but do not engage us, we may retain the inquiry for a reasonable period for administrative, business, and recordkeeping purposes.

 

7. Your Privacy Choices and Rights

Depending on where you live and the laws that apply, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request a copy of certain personal information

  • Opt out of certain uses, such as targeted advertising or sale of personal information, if applicable

  • Appeal a denied privacy request, where required by law

To submit a privacy request, contact us at:

Email: admin@pdxres.com
Mail: 9780 SW Shady Ln, Suite 200, Portland, OR 97223

We may need to verify your identity before fulfilling a request. Certain information may be exempt from deletion or disclosure due to legal, professional, regulatory, appraisal recordkeeping, fraud prevention, security, or business obligations

 

8. Oregon Residents

If the Oregon Consumer Privacy Act applies to our business and to your information, Oregon residents may have specific privacy rights, including the ability to know, obtain, correct, delete, and opt out of certain uses of personal data. Oregon guidance describes these rights using the “LOCKED” framework: Learn, Obtain, Correct, Know, End sale/targeted advertising/profiling, and Delete.

To exercise these rights, please contact us using the information listed above.

 

9. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete the information.

 

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, email system, or electronic transmission is completely secure. Please avoid submitting highly sensitive information through our website forms unless specifically requested through a secure method.

 

11. Links to Other Websites

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, security, or content of third-party websites. You should review the privacy policies of any third-party sites you visit.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

 

13. Contact Us

For privacy questions or requests, contact:

Portland Residential Appraisals, Inc.
Email: admin@pdxres.com
Phone: 503-595-8840
Mailing Address: 9780 SW Shady Ln, Suite 200, Portland, OR, 97223